What are the delivery options?
We offer following delivery options:
Express: Goods are delivered within (All orders will be processed once the lockdown is over). Delivered through courier service.
What are the delivery charges?
The delivery charges are mentioned below for each option:
Express Delivery (Within India):
- If the Net Order Value is below or equal to Rs. 300 = Rs 50 is charged for delivery
- If the Net Order Value is above Rs. 300 = Free Delivery (anywhere in India)
Are there any hidden costs (sales tax, octroi etc) on items?
There are NO hidden charges when you make a purchase on our website. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
However, certain import duties might be applicable depending on the buyer country’s import laws.
Are there returns available?
Returns are easy. Contact Us to initiate a return. The returns are only available with in 3 days of your received the Products.
You will have to send the goods to our warehouse facility:
B. Jain Publishing Group,
D-157 Sector 63 Noida,
Uttar Pradesh – 201307, India.
What is the refund process?
Incase of returns, once we receive the goods, we will credit you the money in the same order as the payment was made within 5-7 working days.
Incase of goods not available or order is cancelled by the buyer, the money is credited to the buyer’s account in the same order as the payment was made within 5-7 working days.
What is the cancellation process?
The order can be cancelled within 24 hours of placing the order. For cancellation, please call +91-120-4933333 and speak to the customer care executive in Pegasusforkids division.